1. Partnerships with Dealerships & Trusted Brands

A reliable auto body shop often partners with local dealerships, showing they meet quality and service standards. These partnerships indicate:
✔ Access to genuine OEM parts
✔ Familiarity with specific makes & models
✔ Higher repair standards to maintain dealership relationships
Before choosing a shop, ask if they work with major dealerships or fleet services in your area.

2 . Quality of Parts & Materials
Some repair shops cut costs by using aftermarket or salvaged parts, which may not meet factory specifications. Always check:
✅ Are they using OEM (Original Equipment Manufacturer) parts?
✅ What type of paint and refinishing materials do they use?
Choosing a shop that prioritizes high-quality parts and materials ensures durability and a factory-grade finish.

3. Warranty & Repair Guarantees
A trustworthy shop stands by its work with a solid warranty on labor, parts, and paint. This can range from a few years to a lifetime guarantee. Key questions to ask:
📌 What’s covered under the warranty?
📌 Does it transfer if you sell the vehicle?
📌 Is there a guarantee on paint matching and blending?
A strong warranty reflects confidence in their craftsmanship and protects your investment.

4. Transparent Pricing & Insurance Assistance
Auto body repairs can get expensive, so clarity in pricing is crucial. A reputable shop will:
💰 Provide a detailed, itemized estimate explaining costs.
💰 Work directly with your insurance company to streamline claims.
💰 Avoid pushy upsells or hidden fees.
Make sure you fully understand the cost before authorizing any repairs.

5. Customer Reviews & Reputation
Check online reviews on Google, Yelp, or the Better Business Bureau (BBB) for insight into:
⭐ Repair quality – Does the car look and perform like new?
⭐ Customer service – Was the team professional and communicative?
⭐ Turnaround time – Did they meet the estimated completion date?
Shops with consistent 5-star reviews and positive testimonials are more likely to provide excellent service.